FAQ

What is ShareThemeWP?

ShareThemeWP is an online shop for premium WordPress plugins and themes. Here you get the opportunity to buy the most popular GPL licensed plugins and themes for the best price.

Why you should buy by us?

ShareThemeWP attaches great importance to give their customers the opportunity to develop a professional WordPress site with a small budget. We always try to minimize the costs from our customers. ShareThemeWP offers the most popular plugins and themes  to meet all the requirements of a successful WordPress site.

Why are we cheaper than our competitors?

WordPress was created under the GPL license with Copyleft. Therefore, all plugins and themes created under WordPress must have the same license. This licensing makes the modification and commercial redistribution possible and allows us to resell WordPress products for a reasonable price.

My desired product is not available. What now?

If your desired product is not available on ShareThemeWP you can contact us and tell us the desired product, which is not available. We will take care to offer this product promptly in our online shop.

I can not find an answer for my question. What now? 

If you still can not find an answer to your questions, you have the option of communicating with one of our Account Managers via LiveChat. Use the chat icon on the right side of the homepage.

What support does ShareThemeWP offer?

We want to ensure customer satisfaction by providing 24-hour customer support. ShareThemeWP has set up a LiveChat for this purpose. If you have questions or comments, you have the opportunity to get in touch with our account manager in realtime. This will allow your question or concern to be answered directly without any time delay.

How can I update purchased plugins and themes?

Please note that updates can come with a delay of 6-12 hours. If an update for your product is available, we will notify you with an email. Therefore, please provide an active email account when you sign up. For more information, how to update your plugin or theme, please read the following post here.

Additional information: We regularly update our products, as soon we are notified about an update. We download and upload these modifications on our server, so you have directly access to these updates. All products come with 2 years of free updates. After this period, you have to purchase the item again, to be up-to-date.

Payment and Download

What payment options do I have?

ShareThemeWP offers you many payment options so that you can be flexible when making your payment. The following payment options are available from ShareThemeWP: PayPal, Stripe, Bitcoin. Once you have selected your desired product, you can choose one of the various payment options in the shopping cart.

How do I download my purchased product?

After the payment-process, you will get automatically to the download site. There, you have access to the purchased product via download link. Also, when you have purchased your product, you will receive an email confirming your purchase. A short time later, you will receive another email with a download link to your product. This is available to you as a zip file, which you can easily download. 

If you also have an account on ShareThemeWP, you will see any downloads under the category “Downloads”.

ShareThemeWP Membership 

What are the advantages of membership at ShareThemeWP?

With the ShareThemeWP Membership, you have free access to all Premium Plugins and Themes, which are provided on ShareThemeWP.

How do I download premium plugins and themes when I have a membership?

If you have a ShareThemeWP membership, you will find the “Membership” page through the navigation bar. Here you will find all the premium plugins and themes available, which you can easily download for free. 

Alternative: Find your desired product and open the product page. Click the button “download”.

Security and Warranty

Are the products on this website original?

All WordPress Premium plugins and themes are original and 100% GPL licensed. Copyleft is a clause contained in GPL that ensures that you have the same license as the original version. This means that any derived or modified version of GPL software, if it’s accessible for public, must also have the same GPL license. Based on copyright, the Copyleft symbol looks exactly the same, just upside down.